BY ACCESSING OR USING THE SITE (OR ANY PROPERTY WEBSITE), SUBSCRIBING TO OUR NEWSLETTERS, MAKING A RESERVATION WITH US, OR STAYING AT A PROPERTY, YOU CONSENT TO THESE TERMS.
Information You Give Us: We receive and store any Personal Information you post on or provide through the Site or through any other means, including, without limitation, information you provide to us when you sign up for the Newsletter, reserve lodging through the Site, stay at a Property, or reserve other services at a Property (including spa services), or request information from us regarding any of theabove. You can choose not to provide such Personal Information, in which case you will not be able to access or use portions of the Site or some of their features. We may, but are not obligated to, retain the content of any electronic messages (“emails”) you send or Personal Information you provide by any other means.We will retain the information you give us for as long as you use any of our services and for a reasonable time thereafter. We will retain automatically collected information for up to twenty-four (24) months and thereafter may store it in aggregate. If you would like us to delete the information you have provided to us, please contact us at firstname.lastname@example.org and we will respond in a reasonable time. Please note that some or all of this information may be required in order for you to make use of the services available via the Site as well as your subscriptions. If you remove this information, you may no longer be able to use these features.
Automated Collection: We automatically receive and store certain types of Personal Information when you visit the Site, such as the name of the domain and host from which you access the Internet; the IP address of the computer you are using and the browser and operating system you are using; the date and time you access the Site; the Internet address of the websites from which you linked to the Site; any search terms you used to find the Site; the device identifiers and mobile and network information,; and your actions on the Site. This information will be treated as Personal Information if we combine or link it to any of the identifying information above. Otherwise, this information constitutes aggregate information.
Our web servers may also collect “log data.” Log data provides aggregate information about the number of visits to different pages on the Site. We use log data for troubleshooting purposes and to track which pages people visit in order to improve the Site. We do not link log data collected to Personal Information. Third-party vendors may also collect aggregate log data independently from us.
We store your Personal Information for only as long as you maintain your subscriptions, receive our Newsletter, participate in any of the social features of the Site, enter any of our promotions through the Site, or receive our content or services via the Site, and may use the Personal Information provided or obtained through the Site to:
We generally store your Personal Information in the U.S. However, we transfer your Personal Information from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating our business. By providing any information to us, you consent to such transfer, storage, and processing.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE THAT NEITHER WE, NOR THE PROPERTY OWNERS, NOR ANY OTHER PROVIDERS OF SERVICES RELATED TO THE SITE ARE RESPONSIBLE OR LIABLE IN ANY WAY FOR INJURY, LOSS OR DAMAGE TO YOUR COMPUTER, OR INTERCEPTION OR USE OF CREDIT CARD INFORMATION OR OTHER PERSONALLY IDENTIFIABLE INFORMATION, RELATED TO OR RESULTING FROM USE OF THE SITE OR ANY SITE LINKED OR ASSOCIATED WITH THE SITE..
WE MAKE NO WARRANTY OR REPRESENTATION REGARDING CONFIDENTIALITY OF ANY COMMUNICATION OR INFORMATION TRANSMITTED ON THE SITE OR ANY WEBSITES LINKED TO THE SITE TO THE FULLEST EXTENT PERMITTED BY LAW. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE THAT NEITHER WE, NOR OUR PROPERTY OWNERS, NOR ANY OTHER PROVIDERS OF SERVICES RELATED TO THE SITE, ARE RESPONSIBLE FOR THE CONFIDENTIALITY OF ANY INFORMATION, (INCLUDING WITHOUT LIMITATION CREDIT CARD INFORMATION, PERSONALLY IDENTIFIABLE INFORMATION, EMAIL ADDRESS, PHONE NUMBER, ETC.), AND NEITHER WE, NOR THE PROPERTY OWNERS, NOR ANY OTHER PROVIDERS OF SERVICES RELATED TO THE SITE, ARE RESPONSIBLE FOR ANY DAMAGES THAT MAY ARISE FROM DISCLOSURE OF SUCH INFORMATION.
The Site is not directed at children, and we do not knowingly collect Personal Information directly from users under the age of 13 or from other websites or services directed at children. Consistent with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), we will not knowingly request or collect Personal Information from any child under age 13 without obtaining the required parental consent. Children can browse the Site without any personal information being collected.
The parent or legal guardian who has consented to a child providing Personal Information to the Site may later view the child’s Personal Information and correct or remove the information, in whole or in part; instruct us to discontinue all use of the child’s Personal Information and/or not to communicate further with the child; or revoke or modify the consent, by contacting us at email@example.com and including the child’s name and email address and the parent or guardian’s name and email address. Please visit http://www.ftc.gov/privacy/privacyinitiatives/childrens.html for information from the Federal Trade Commission about protecting children’s privacy online.
If you want to view, delete, or modify your Personal Information, you may do so by sending an email to firstname.lastname@example.org. Please note that we may be required to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives.
You may also choose to opt-out of receiving future Newsletters or any other email communications from us by following the unsubscribe instructions included in email communications, or by contacting us via email as provided above.
We reserve the right to verify the identity of any person making a request to opt-out or to delete or modify Personal Information; provided, however, that we will have no liability of any kind resulting from false or erroneous requests or any change or deletion made by us for any reason. We store Personal Information for only as long as reasonably necessary to fulfill the purposes described above, as we determine is necessary for business records, and as required under applicable law.
We take reasonable measures to protect your Personal Information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. All of our employees with access to the Personal Information you provide to us through the Site or through any other means are bound by a confidentiality agreement prohibiting the unauthorized disclosure and/or use of your Personal Information.
Please be aware, however, that despite our efforts, security measures are neither perfect nor impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. To mitigate this risk, you should (a) use secure usernames and passwords and carefully protect them from disclosure and (b) implement updated internet security and virus protection on your computer. If you suspect that your computer’s security or your information has been compromised or your password accessed or used by an unauthorized third party, please contact us immediately to have your password changed.
If we become aware of a security systems breach, we may attempt to notify you electronically so that you can take appropriate protective steps. We may post a notice through the Site if a security breach occurs. We may also send an email to you at the email address you have provided to use in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
Users should also be aware of how they handle and disclose their Personal Information and should avoid sending Personal Information through insecure email.
Please refer to the Federal Trade Commission’s website at www.business.ftc.gov/privacy-and-security/consumer-privacy for information about how to protect yourself against identity theft.
We and any other providers of services related to the Site, including the Property Owners, are not responsible for communication malfunctions, failures, or difficulties, or lost, stolen, or misdirected, transmissions, messages or entries, or the security of any such communications. Further, we, the Property Owners, and any other providers of services related to the Site are not responsible for incorrect or inaccurate entry information, whether caused by User(s) or by any of the equipment or programming associated with the Site, or by any technical or human error that may occur in the processing of any information related to the Site. We, the Property Owners, and any other providers of services related to the Site may cancel or modify reservations where it appears that a User has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.
You agree that neither we, the Property Owners, nor any other service provider related to the Site is responsible for any damages that may arise as a result of any lodging arrangements you request or make on the Site which are not processed or accepted for any reason.
By providing your email address to us through the Site, you affirmatively and expressly consent to receiving commercial emails from us. We may send you commercial emails in order to deliver the Newsletter, to provide you with more information about available products you have purchased, and to provide you with updates, special offers, and other information, including but not limited to Site updates. You may unsubscribe from these commercial emails at any time by clicking on the “unsubscribe” link included in any email or by contacting us via email at email@example.com or at the mailing address provided below. Opting out of promotional communications does not affect our communications with you via telephone or email related to any business we may have with you, or other transactional emails.
Effective January 1, 2005, under California Civil Code Section 1798.83, if an individual who is a California resident has provided Personal Information to a business in connection with a business relationship that is primarily for personal, family, or household purposes, and if that business has within the immediately preceding calendar year disclosed such an individual’s Personal Information to a third party and knows or should have known that such third party used the information for its own direct marketing purposes, then that business is obligated to disclose in writing to such individual upon request, what Personal Information was shared and with whom it was shared.
Any request for a disclosure required under this California law should be sent to us via email at firstname.lastname@example.org or via regular mail to: VIP Hospitality Group, 13635 NW Cornell Rd., Suite 170, Portland, OR 97229.
Please note that under this law, we are not required to respond to a customer’s request more than once in a calendar year, nor are we required to respond to any request that is not sent to the email or mailing address designated above.